Shipping Policy: 

At pichhwai.shop, we understand that purchasing art is a special investment. We are committed to ensuring your Pichhwai paintings reach you safely, securely, and in pristine condition, no matter where you are located.

1. Shipping Coverage

• Domestic: We ship to all postal codes across India.

• International: We ship Internationally, May take extra charges depending on the size of painting. Automatic currency converter is available. 

2. Processing Time Since many of our artworks are delicate or hand-finished, we take extra care in packaging.

• Ready-to-Ship Items: Dispatched within 2–4 business days of receiving your order.

• Custom/Commissioned Orders: Timelines for dispatch will be communicated via email/WhatsApp as these are made to order.

• Please note that orders are not shipped or delivered on weekends or national holidays.

3. Packaging & Safe Handling We specialize in shipping fragile art. Your painting will be packaged using industry-standard protection:

• Unframed Paintings: Rolled carefully into hard-shell protective tubes to prevent creasing.

• Framed Art/Artifacts: Wrapped in multiple layers of bubble wrap, foam, and corrugated sheets, and shipped in sturdy, damage-resistant boxes.

4. Shipping Rates & Delivery Estimates

• Domestic Shipping (India): [e.g., Free Shipping on all orders / Flat rate of ₹XXX].

• Estimated Delivery Time:

  • Metro Cities: 5–7 business days.

  • Rest of India: 7–10 business days.

• Courier Partners: We use trusted courier services (e.g., Blue Dart, Delhivery, DTDC) to ensure reliable delivery from our Nathdwara studio to your doorstep.

5. Order Tracking Once your order has been dispatched, you will receive an email and/or SMS with the Tracking Number and the courier company’s details. You can use this number to track the status of your shipment in real-time.

6. Damaged or Lost Shipments

• Damage: In the rare event that your package arrives damaged, please do not accept the shipment if the outer packaging is visibly crushed or open. If you accept it and find damage inside, you must contact us within 48 hours with an unboxing video.

• Lost Packages: If your package is lost in transit by the courier partner, we will conduct an investigation and offer a replacement or full refund.

7. Delays Shipping timelines are estimates. While we aim to meet these delivery times, pichhwai.shop is not liable for delays caused by the courier company, weather conditions, or local restrictions in your area.

8. Contact Us If you have any questions about the shipment of your order, please contact us:

Rajiv Sharma Karamchari Colony, Tehsil Road Nathdwara (Raj) 313301 Phone: +91 82335 00635 Email: Rajshar200@gmail.com